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Privacy Policy

At The Swiss Holiday, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website or make a booking with us.


1. Information We Collect

We collect personal information from you when you:

  • Fill out a form

  • Make a booking or register on our website

  • Contact us via email or phone

Depending on the service you use, we may collect the following details:

  • Full name

  • Email address

  • Mailing address

  • Phone number

  • Payment details (card number, expiry date, billing address)

You may also browse our website anonymously without submitting any personal details.


2. How We Use Your Information

The information we collect may be used in the following ways:

  • To personalize your experience and offer more relevant content

  • To improve customer service and respond more efficiently to your inquiries

  • To process bookings and send confirmation or travel documentation

  • To send important updates, promotional offers, or changes to our services

  • To comply with legal obligations and prevent fraud

You can opt out of promotional communications at any time by using the unsubscribe link in our emails or contacting us directly.


3. How We Protect Your Information

We use industry-standard security measures to protect your personal data. Your booking information is stored on a secure server not directly connected to the internet. All payment data is securely processed and deleted after your transaction is completed.


4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share limited data with trusted service providers only when necessary—for example, to:

  • Fulfill your booking (e.g., share your mailing address with a train company to send your tickets directly)

  • Provide customer support or marketing communications (if opted in)

These partners are bound to keep your information confidential and use it only for the intended purpose.


5. Your Consent

By using our website or making a booking, you consent to the terms outlined in this Privacy Policy.


6. Access, Modify, or Delete Your Information

You have the right to access, update, or request the deletion of your personal data. To do so, please contact us directly using the details provided below.

You can also unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email you receive.


7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date at the top. We encourage you to review our Privacy Policy periodically to stay informed.


8. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

The Swiss Holiday
📧 Email: sales@theswissholiday.com
📞 Phone: +48 575 195 610
🌐 Website: www.theswissholiday.com

A Unit of Virkauf DMC S.P Z. O. O, Warsaw, Poland
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